Unacceptable Behaviour Policy

We are committed to providing excellent service and expect all interactions to be respectful.

 Abusive, threatening, or malicious communications whether verbal, written, or online will not be tolerated. Such behaviour includes, but is not limited to:

• Threats of violence or harm

• Use of discriminatory language or hate speech

• Harassment or intimidation

• Repeated unwarranted contact

• Defamation or spreading false information

If you engage in any of the above, we reserve the right to:

• Terminate the conversation or cease communication

• Report the incident to the relevant authorities

• Restrict or block future contact

• Take legal action if necessary

We aim to resolve issues amicably and professionally. However, we will not tolerate behaviour that compromises the safety or dignity of our staff or business.